“Even if you’re on the right
track, you’ll get run over if you just sit there.” Will
It happened last week. A customer wanted to buy from one of our kid's clothing lines. She placed her order for a
pair of gray Skeemos in the size she needed it in, and we were out of stock. Even though our inventory showed one
pair left, with dismay we found there were none in the box in the stockroom. This is the first time that we had
ever had this happen, but that didn’t make it any easier to let her know we couldn’t fill her order. We are
still a fairly new store, and have been lucky in that things work the way we expect them to most of the time. This
situation stopped us in our tracks, and made us recheck and reconfirm everything, and that’s a good thing.
Thankfully too, the woman placing the order understood our dilemma, and we were able to address the situation.
Feedback - hers and yours too - helps us to move forward in growing our website, even when it is addresses
this kind of a situation. We also appreciate it when someone takes the time to suggest a new collection we
might want to add, or maybe a category of clothing. We take those suggestions seriously when we go to market
to buy. We also value input from people who visit the website but don't make a purchase. We also are grateful for
questions, about sizing or the material content or the colors or washing instructions. All of these things help us to
help you shop fast, so you can play more. That sounds simple, but that’s our goal at DressMeDaddy.com.


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